(FAQs) Frequently Asked Questions:
Credit Card Bill Pay
What is Credit Card Bill Pay?
Credit Card Bill Pay is a new convenient way to pay your credit card bill with cash at participating retailers nationwide. Just bring your $3.95 fee and your Visa®, Mastercard®, American Express®, Discover® or Department Store credit card to pay your bill with cash. For most cards, pay with cash by 6 PM EST for your transaction to post the next business day, excluding weekends and holidays.

Florida, Illinois, Minnesota, New Jersey and West Virginia are excluded from Credit Card Bill Pay transactions. Credit card must be active.
How do I make a credit card bill payment at the register?
  1. Check your card eligibility. Then find a retailer near you.
  2. Bring your active card, cash payment of $20-$500, and your $3.95 fee to the register. While for some cards the payment posts automatically, please allow 1-2 business days for the payment to process for most cards.
  3. Make sure to hold on to the receipt that cashier will give you. You can enjoy the rest of your day knowing your bill will be paid!
Other limits may apply.


Where can I check if my credit card is eligible to pay my bill at the register?
Most Visa, Mastercard, American Express, Discover, and Department Store credit cards are eligible. You can check your card eligibility here.


How do I find a participating retailer location to pay my bill at the register?

Please visit the CVS location finder to find a retailer near you. More retailers coming soon. Florida, Illinois, Minnesota, New Jersey and West Virginia are excluded from Credit Card Bill Pay transactions.


How much does it cost to pay my bill at the register?

You can pay your credit card bill with cash for $3.95.


How long does it take for my payment to post?

For most cards, pay with cash by 6 PM EST for the transaction to post the next business day, excluding weekends and holidays. Payment post timing vary by bank. Please contact your bank to find out if your payment has been posted.


Are there limits to how much I can pay my credit card bill?

You can make a bill payment of $20-$500. Other limits may apply.


How can I check the status of my bill payment?
With Credit Card Bill Pay, you will receive a receipt from the cashier confirming your payment. Please hold on to your receipt. If you would like to know if your payment has been posted to your account, please contact your credit card issuer. Actual payment posting time and availability vary by bank.


Do I have to bring my credit card bill with me to make a payment?
No need to bring your credit card bill with you. All you need is your physical card, cash payment, and the $3.95 fee. Paying your credit card at the register is as simple as a swipe!


I am having trouble with Credit Card Bill Pay, is there a customer service number I can call?

Credit Card Bill Pay services are provided by Ingo Money. Please contact Ingo Money Customer Support for any Credit Card Bill Pay issues at (877) 739-2926. Make sure to have your receipt available.


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