(FAQs) Frequently Asked Questions: Reload with Cash
Basics
WHAT IS IT?
WHAT IS GREEN DOT RELOAD @ THE REGISTER?
Reload @ the Register is a fast and easy way to add cash to your prepaid card.

Simply take your prepaid card to the cashier at any participating retailer and ask them to add your cash directly to your card. A reload fee of up to $4.95 applies. Reload and card limits apply.
HOW TO?
HOW DO I RELOAD@ THE REGISTER?
Just ask the cashier to add cash directly to your card at the register of a participating store. A reload fee of up to $4.95 applies. Reload and card limits apply.
HOW MUCH CASH CAN BE LOADED DIRECTLY TO MY CARD AT THE REGISTER?
You can add any amount from $20 to $500 (up to $1,000 at participating Walmart locations) as long as card load limits are not exceeded.
HOW DO I KNOW THAT THE RELOAD @ THE REGISTER WENT THROUGH ON MY PREPAID CARD?
Check your balance on your prepaid card account to confirm your reload went through. For customer service, contact your prepaid card provider. Keep your receipt.
ONCE I COMPLETE A RELOAD @ THE REGISTER, WILL MY MONEY BE AVAILABLE RIGHT AWAY?
Your money will typically be available on the card within 10 minutes for your use.
CAN I RELOAD MY PREPAID CARD WITH RELOAD @ THE REGISTER?
Reload @ the Register accepts many prepaid cards. Click here to see a list of participating prepaid cards.
FEATURES & FEES
HOW MUCH DOES IT COST TO RELOAD @ THE REGISTER?
Reloading directly to a card at the register costs $4.95 or less ($3.74 at Walmart).
WHY?
WHY SHOULD I USE RELOAD @ THE REGISTER TO RELOAD MY PREPAID CARD?
Reload @ the register is one of the most convenient options Green Dot offers to add cash to your card. Simply take your prepaid card to the cashier at any participating retailer and ask them to add your cash directly to your card. There are no forms to fill out, no phone calls needed, and no numbers to input to complete your reload.
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